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Welcome to Chocolatefactory.ae

Customer Service

Change your order or make a request: it’s easy, instant and secure!

You can update all this and more at the click of a button:

  • Delivery Date
  • Special Instructions
  • Recipient Name
  • Telephone Number
  • Delivery Address & Location
  • Gift Message

Have questions? We have answers.

Opening Times:

Gulf Standard Time
8AM - 8PM Sunday through Saturday

Call Customer Service Team:

Our customer services team is here for you. Have questions? Prefer to order by Phone? Please call us 8am - 8pm Gulf Standard Time.
Call Us (UAE):

(04) 252 6555

International:

+971-4-252-6555

Live Help:

Ask your question right now with a member of our customer service team.
Representatives Standing By

Email Customer Service Team:

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